Terms and Conditions
Key Points Before You Request an Appointment
These terms cover the requirements for getting tattooed, hygiene and aftercare, contracting party, deposit and cancellation, minimum price and payment, design changes after booking, photo publication, usage rights, possible refusals, and gift vouchers.
Please read the full terms before you send an appointment request. This overview does not replace the full text.
Studio and Requirements
1. The tattoo studio True Canvas is an artist collective under whose name several tattoo artists work. True Canvas GmbH operates the studio. The tattoo artists are self-employed and work on their own account and under their own responsibility. The contract for the tattoo is concluded between the client and the respective tattoo artist, who is named in the appointment confirmation and in the consent form. True Canvas GmbH is not a party to the contract for the tattoo service. These terms apply to all tattoo artists working at True Canvas.
2. We only tattoo healthy, sober persons who are at least 18 years old.
3. The client agrees to provide truthful information and to report any changes without delay. All data is treated as strictly confidential and processed in accordance with our Privacy Policy.
4. We do not tattoo persons
- who are pregnant or breastfeeding
- who are under the influence of alcohol or drugs
- who are in an unstable mental or physical condition
- who have taken blood-thinning medication
- who have an immune deficiency or hemophilia
- who have a contagious disease or a skin disease
Hygiene and Aftercare
5. True Canvas guarantees compliance with all hygiene regulations and the use of professional instruments and techniques. We work with single-use materials, use sterile single-use needles for tattooing, and the tattoo artist wears CE-marked single-use gloves. In addition, the studio is inspected and certified every year in accordance with the statutory hygiene guidelines.
6. The client receives detailed aftercare instructions when signing the consent form. They are also available in the studio and in our Aftercare guide. True Canvas and the respective tattoo artist accept no liability for subsequent problems caused by incorrect or careless aftercare. If complications occur, the tattoo artist or True Canvas must be informed without delay.
Appointment and Deposit
7. A deposit is due when the appointment is booked. The amount depends on the artist and the design. The deposit is credited toward the total price. If the client cancels or reschedules no later than 48 hours before the appointment, the deposit is, at the client's choice, refunded or credited toward a new appointment. In the event of a later cancellation or a no-show, it is retained.
8. True Canvas reserves the right to assign appointments based on the design and to cancel the tattoo appointment if the requested design changes after booking.
Prices and Payment
9. Tattoo prices depend on size, duration, effort, and placement. The minimum price is €150. It is generally charged at the start of a session, even if the effort is lower.
10. Payment is due immediately after the appointment, in cash or by bank transfer. Card payment is not possible.
During the Tattoo Session
11. To tattoo, the artist must touch the client's skin or body at the area intended for the tattoo. This must under no circumstances be regarded as improper conduct. The client agrees to it expressly and voluntarily, and it is part of the treatment.
Photos and Usage Rights
12. Photos and videos of finished tattoos are published only with the client's consent. Consent is obtained in the consent form, is voluntary, and can be withdrawn at any time with effect for the future by email to info@truecanvas.at. With consent, True Canvas and the respective tattoo artist may publish the images online, on social media, and for their own advertising purposes, and may use and sell them in printed form (magazines, sketchbooks, books). No liability can be accepted if publication leads to copies by third parties.
13. The copyright and usage rights to all designs and drawings remain with the respective tattoo artist or True Canvas, even after the tattoo is done.
Refusal of Tattoos
14. True Canvas reserves the right to refuse tattoos without giving reasons,
- if the design is morally or ethically unacceptable to True Canvas
- if the tattoo is to be placed on areas that cannot be covered (face, neck, ...)
- if there are other concerns
Gift Vouchers
15. Gift vouchers are valid for 5 years from the date of issue. Learn more on our Vouchers page.
This is a translation for your convenience. The German version is legally binding.
Last updated: October 2026
These terms cover the requirements for getting tattooed, hygiene and aftercare, contracting party, deposit and cancellation, minimum price and payment, design changes after booking, photo publication, usage rights, possible refusals, and gift vouchers.
Please read the full terms before you send an appointment request. This overview does not replace the full text.
Studio and Requirements
1. The tattoo studio True Canvas is an artist collective under whose name several tattoo artists work. True Canvas GmbH operates the studio. The tattoo artists are self-employed and work on their own account and under their own responsibility. The contract for the tattoo is concluded between the client and the respective tattoo artist, who is named in the appointment confirmation and in the consent form. True Canvas GmbH is not a party to the contract for the tattoo service. These terms apply to all tattoo artists working at True Canvas.
2. We only tattoo healthy, sober persons who are at least 18 years old.
3. The client agrees to provide truthful information and to report any changes without delay. All data is treated as strictly confidential and processed in accordance with our Privacy Policy.
4. We do not tattoo persons
- who are pregnant or breastfeeding
- who are under the influence of alcohol or drugs
- who are in an unstable mental or physical condition
- who have taken blood-thinning medication
- who have an immune deficiency or hemophilia
- who have a contagious disease or a skin disease
Hygiene and Aftercare
5. True Canvas guarantees compliance with all hygiene regulations and the use of professional instruments and techniques. We work with single-use materials, use sterile single-use needles for tattooing, and the tattoo artist wears CE-marked single-use gloves. In addition, the studio is inspected and certified every year in accordance with the statutory hygiene guidelines.
6. The client receives detailed aftercare instructions when signing the consent form. They are also available in the studio and in our Aftercare guide. True Canvas and the respective tattoo artist accept no liability for subsequent problems caused by incorrect or careless aftercare. If complications occur, the tattoo artist or True Canvas must be informed without delay.
Appointment and Deposit
7. A deposit is due when the appointment is booked. The amount depends on the artist and the design. The deposit is credited toward the total price. If the client cancels or reschedules no later than 48 hours before the appointment, the deposit is, at the client's choice, refunded or credited toward a new appointment. In the event of a later cancellation or a no-show, it is retained.
8. True Canvas reserves the right to assign appointments based on the design and to cancel the tattoo appointment if the requested design changes after booking.
Prices and Payment
9. Tattoo prices depend on size, duration, effort, and placement. The minimum price is €150. It is generally charged at the start of a session, even if the effort is lower.
10. Payment is due immediately after the appointment, in cash or by bank transfer. Card payment is not possible.
During the Tattoo Session
11. To tattoo, the artist must touch the client's skin or body at the area intended for the tattoo. This must under no circumstances be regarded as improper conduct. The client agrees to it expressly and voluntarily, and it is part of the treatment.
Photos and Usage Rights
12. Photos and videos of finished tattoos are published only with the client's consent. Consent is obtained in the consent form, is voluntary, and can be withdrawn at any time with effect for the future by email to info@truecanvas.at. With consent, True Canvas and the respective tattoo artist may publish the images online, on social media, and for their own advertising purposes, and may use and sell them in printed form (magazines, sketchbooks, books). No liability can be accepted if publication leads to copies by third parties.
13. The copyright and usage rights to all designs and drawings remain with the respective tattoo artist or True Canvas, even after the tattoo is done.
Refusal of Tattoos
14. True Canvas reserves the right to refuse tattoos without giving reasons,
- if the design is morally or ethically unacceptable to True Canvas
- if the tattoo is to be placed on areas that cannot be covered (face, neck, ...)
- if there are other concerns
Gift Vouchers
15. Gift vouchers are valid for 5 years from the date of issue. Learn more on our Vouchers page.
This is a translation for your convenience. The German version is legally binding.
Last updated: October 2026